Personalisation of the customer journey is always a challenge, but doing this at scale is a mega challenge!
The Entertainer, the fastest-growing family-owned high street toy retailer in the UK, has been a leader in its space since 1981, with over 300 franchise stores internationally.
Join this session where Scott Humphrey (Digital Trading Manager, The Entertainer & ELC) will talk through their inspiring eCommerce journey over the past 12 months and how they turbo-charged their online engagement strategy. Scott will reveal some of their ingredients for success and what the future holds for them, post-COVID.
Whether you are going through a digital transformation yourself or are interested in hearing about The Entertainer’s journey, this candid webinar will cover just that.
During this webinar interview, you'll learn more about:
10:00am - Introduction and welcome
10:05am - eCommerce success stories: The Entertainer, Scott Humphrey, Digital Trading Manager at The Entertainer & ELC
10:30am - Panel discussion with Josh Beale, Principal Account Director, Mapp and Tom Ricards, Channel Director, Fresh Relevance
10:45am - Q+A session
11:00am - Event ends